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What are the key M/M/1M/M/1 formulas for queue length, waiting time, and utilization?

The key formulas are: Average Queue Length L=λμ−λL = \frac{\lambda}{\mu - \lambda}, Average Waiting Time W=1μ−λW = \frac{1}{\mu - \lambda}, and Utilization ρ=λμ\rho = \frac{\lambda}{\mu}.

Conditions

  • The model is M/M/1M/M/1.
  • λ\lambda is the arrival rate.
  • μ\mu is the service rate.
  • λ<μ\lambda < \mu for stability.

Reasoning, step by step

  1. Identify the arrival rate λ\lambda and service rate μ\mu.
  2. Apply the formula for LL.
  3. Apply the formula for WW.
  4. Apply the formula for ρ\rho.

Example

For λ=20\lambda = 20 and μ=25\mu = 25, L=20/(25−20)=4L = 20/(25-20) = 4, W=1/(25−20)=0.2W = 1/(25-20) = 0.2, and ρ=20/25=0.8\rho = 20/25 = 0.8.

Common misconceptions

  • Swapping λ\lambda and μ\mu in the formulas.
  • Using these formulas when λ≥μ\lambda \ge \mu.

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